Privacy Policy

Below you can read how we handle personal data, and learn about your rights as a person registered with us. We hope you find what you are looking for here. You are of course also welcome to contact us if you have questions about how we process your data. We take security and transparency in this area seriously, and we take your enquiries seriously!

Data controller

• Name: Pål-Esben Wanvig – Infinite Vision AS
• Contact person: Pål-Esben Wanvig
• Telephone: +47 72 60 10 08
• E-mail: [email protected]
• Address: Tjøllingveien 1087, 3280 Tjodalyng, Norway

We collect and process personal data in order to offer visitors to our website the services and products they ask for. We also want to offer better and more relevant content to each customer, and to build good, long-lasting relationships with our existing customers.

When do we process personal data?

Below is a list of when and how we process personal data in each case. Note that all processing is based on consent, with the exception of data collected when you make a purchase, where certain details must be provided in order to complete the purchase. In that case, the legal basis is the performance of a contract.

Newsletter

• Where: The newsletter and e-mails from wanvig.no
• What is stored: E-mail address, name and which lists and courses you are registered for.
• Purpose: To send out newsletters.
• Retention period: Indefinitely, until you unsubscribe from the newsletter or ask for deletion.
• Legal basis: Consent.
• Security: The information is stored on a secure server. Contact us for further information about security.
• Data processor: Fluent CRM, which runs in WordPress on the website’s own server at Hetzner in Frankfurt, Germany.

Purchases in the online store

• Where: At the store’s checkout
• What is stored: First name, surname, telephone number, e-mail, street address, postcode, town, product names, number of items, the shipping option chosen, the name of the payment method chosen (for example Vipps) and the price. Your date of birth and national identity number are required only when you use financing services, and are not stored in the online store; they are collected and processed only by the payment provider. Company name, organisation number and contact person are required for business purchases.
• Purpose: To complete a purchase in this online store, we need your name, address and contact details in order to process the payment, send the goods and issue an invoice where that option is chosen. The contact details may also be used to contact you about the purchase. Your date of birth and national identity number are used by the financing provider to carry out a credit check when you use invoice or financing services. The information is also used for accounting purposes. Retention period: personal data is stored in accordance with the Norwegian Bookkeeping Act, normally for 10 years after the end of the financial year. If an extended warranty has been agreed for the product, the information is stored for as long as the warranty applies, but never for less than 10 years.
• Legal basis: Necessary for entering into and performing the contract (the purchase) and for bookkeeping.
• Security: The information is stored on a secure server. Contact us for further information about security.
• Data processors (third parties): Stripe (card payments), Vipps, Klarna and Tripletex (accounting)

Contact form and customer enquiries

• Where: The contact form on the website and in the online store
• What is stored: First name, surname, telephone number, e-mail and your enquiry.
• Purpose: The information is used to answer your enquiry. If you have previously sent an enquiry registered under the same name, telephone number or e-mail address, we can see your enquiry history. We do this to answer your questions better, especially when they relate to earlier enquiries or purchases.
• Retention period: The information connected to your enquiries is stored for as long as it is needed to answer them.
• Legal basis: Consent.
• Security: The information is stored on a secure server. Contact us for further information about security.
• Data processor: Fluent Forms and Fluent CRM, which run in WordPress on the website’s own server at Hetzner in Frankfurt, Germany

Creating a customer account in the online store

• Where: Under “My account” (the account is created when you make a purchase or register for a course)
• What is stored: First name, surname, address, telephone number, password and e-mail address.
• Purpose: The information is used to create a customer account for you. In your account you can see the purchases you have made in the store, and edit and update the personal data you have given us. You can also sign up for the newsletter from your account.
• Retention period: The information connected to your customer account is stored until you ask for it to be deleted.
• Legal basis: Consent.
• Security: The information is stored on a secure server. Contact us for further information about security.

Courses and the course portal

• Where: The course portal “My courses” on wanvig.no (LearnDash)
• What is stored: Which courses you have access to, your progress (lessons started and completed, answers to assignments and quizzes) and when you last logged in.
• Purpose: To give you access to the courses you have bought or been admitted to, show your progress and follow you up during your training.
• Retention period: For as long as you have an account with us, or until you ask for deletion.
• Legal basis: The agreement about the course (the purchase or the admission).
• Data processor: LearnDash, which runs in WordPress on the website’s own server at Hetzner in Frankfurt, Germany.

Recordings of seminars and workshops on Zoom

• Where: Seminars, training gatherings and workshops held live on Zoom.
• What is stored: Audio and video of those who speak or ask questions with their camera on. Other participants are not recorded.
• Purpose: The recordings are used in teaching for current and future students, in the course room for the seminar or workshop in question on wanvig.no.
• Retention period: For as long as the seminar or workshop is offered as teaching.
• Legal basis: Consent, which you give when you register. If you do not want to be part of the recording, you can ask your questions in the chat and ask that your name is not read out, or contact us before the seminar.
• Data processor (third party): Zoom Video Communications, Inc. (USA) during the recording itself. The recordings are then stored with Bunny.net on a server in Frankfurt, Germany (EU), and shown in the course room on wanvig.no.

Statistics

• Where: All pages on wanvig.no, only when you have accepted analytics cookies in the banner.
• What is stored: Information about the visit (pages, time, device and approximate location) linked to a random ID in a cookie, not to your name.
• Purpose: To see how the website is used and to improve it.
• Retention period: The cookies for up to 14 months, see the overview on the cookie policy page.
• Legal basis: Consent in the cookie banner.
• Data processor (third party): Google (Google Analytics).

Cookies

The website uses cookies to give you a better user experience. Necessary cookies are always used. Other cookies are used only with the consent you give in the banner when you arrive at the website, and you can change your consent at any time under “Cookie settings” at the bottom of the page. Curious about how we use cookies and how you control them?

Read more here.

What is our legal basis for processing?

We process certain types of personal data. The types of data we process are listed in the overview above. In most cases our legal basis is consent. This means that we collect and process personal data based on the consent of the person concerned. For purchases in the online store and for access to courses, however, the legal basis is not consent but the necessity of performing the contract, and for purchases also the statutory bookkeeping requirements.

Processing of certain personal data outside the EU and EEA

The website is hosted on a server at Hetzner in Frankfurt, Germany (EU). All customer and CRM data is stored there too: accounts, orders, e-mail lists, enquiries and course data. Recordings of seminars and workshops are stored with Bunny.net on a server in Frankfurt. Some of the services we use are provided by companies headquartered in the USA: Google (statistics and embedded YouTube videos), Cloudflare (security and speed), Stripe (card payments) and Zoom (live seminars and workshops). The transfer of personal data to these companies is based on the EU-US Data Privacy Framework, approved by the European Commission, and on the EU standard contractual clauses where necessary.

Which data each service processes is set out in the overview “When do we process personal data?” above and in the cookie overview.

Your rights

Access to your personal data

If you are registered in our systems, you have the right to access the data we hold about you, should you wish to. This means that you can have the data sent to you, or be told where you can find it. In some cases we may need to ask you for further information in order to confirm your identity before you are given access. Contact the data controller if you would like access.

Correction of your personal data

If you are registered in our systems and believe that we have registered incorrect information about you, you have the right to have the data corrected, or you can be given access to correct it yourself. In some cases we may need to ask you for further information in order to confirm your identity before you are given access. Contact the data controller if you would like a correction.

Deletion of your personal data

If you are registered in our systems but want us to delete the data we hold about you, you have the right to this. If you want your data deleted, please contact us via this page. Please note that in some cases there may be reasons why the data cannot be deleted immediately, if you have entered into a contract with us and the data is necessary to maintain that contract. In some cases we may need to ask you for further information in order to confirm your identity before you are given access. Contact the data controller if you would like deletion.

Restriction of the processing of your personal data

If you are registered in our systems and want to restrict the processing of your personal data, you have the right to ask for this. You can ask that certain forms of processing stop, or that we stop all processing. Please note that in some cases there may be legal reasons why such a restriction cannot be carried out. Deletion of data may then be an alternative, if a general restriction is not possible under the applicable rules. In some cases we may need to ask you for further information in order to confirm your identity before we can make the changes. Contact the data controller if you would like the processing restricted.

Data portability

If you are registered in our systems, and the collection and processing of this personal data is carried out automatically and based on consent, you have the right to transfer the data to other providers. You can request this from us, and you then have the right to receive the data in a structured, commonly used and machine-readable format. You may also have the right to have the data transferred directly from us to another provider, where this is technically possible. In some cases we may need to ask you for further information in order to confirm your identity before we can do this. Contact the data controller if you would like your personal data moved or transferred.

Do we pass your information on to others?

We will not sell, trade or otherwise transfer personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, running our business or serving you, as long as these parties agree to keep the information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our policies or protect our or others’ rights, property or safety. However, non-personally identifiable information about visitors may be provided to other parties for marketing, advertising or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility for the content and activities of these sites. Nonetheless, we want to protect the integrity of our website and welcome any feedback about these sites.

Age limit

Our website, courses and services are intended for people aged 16 or over, and we do not knowingly collect personal data about children under 16.

Online privacy only

This privacy policy applies only to information collected through our website, not to information collected offline.

Your consent

By using our website, you consent to our website’s privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page and/or update the date below.

This privacy policy was last changed on 29 September 2026

Contact us

If you have any questions about this privacy policy, you can contact us via our contact page.

Withdrawing consent to the processing of your personal data

With the exception of the information you provide in connection with a purchase, all our processing of personal data is based on consent. You have the right to withdraw your consent at any time, and the processing of that personal data for the purpose in question must then stop. If the data is used only for the purpose you withdraw your consent from, the data must also be deleted. In some cases we may need to ask you for further information in order to confirm your identity before we can do this. Contact the data controller if you want to withdraw your consent to one or more forms of processing of personal data.

Complaints about the processing of your personal data

If you want to complain about the way your data is processed, or anything else relating to your personal data, you have the right to do so. We hope you will send an e-mail or otherwise contact the data controller (the contact details of the data controller are at the top of this page). The data controller is responsible for safeguarding your rights, and will help you with any questions you may have.

You also have the right to contact the Norwegian Data Protection Authority (Datatilsynet) if you disagree with our decisions or the way we process data.